Purchase terms

For purchases made on this website, WP Media Nordic AB, with organization number 556756-2382, is responsible. For information on how we handle personal data, please refer to our privacy policy.

All prices are stated in Swedish kronor and include VAT and other fees (unless marked excluding VAT price). The total cost of the purchase will be clearly stated before final ordering and will include all costs associated with the purchase, including any postage and shipping costs.

Usually a confirmation email will be sent after the order has been received. This applies when purchasing domain addresses, web hosting or booking consulting services. The customer is then contacted to complete their order.

Our products are digital and thus no shipping costs are added.

If you wish to cancel a domain address or web hosting, this must be done within 24 hours of receiving the order for a full refund.
When canceling consulting services, this must be communicated via email to support@wpmedia.se, no later than 24 hours before the booked time.
If no notification is given, one is not entitled to a refund.

If there is an error with the product, you can contact us directly via support@wpmedia.se.

We stand by our customer satisfaction guarantee when it comes to helping our customers get started, but also maintaining their WordPress websites. Throughout the entire period we help and support their websites.

We require payment for our services from the time an order is placed.

When you shop with us, the payment is processed by Stripe, which is a Swedish secure electronic payment solution for e-commerce. Card information is always sent encrypted using SSL/TLS. All card information is stored in accordance with the card networks' regulations regarding PCI DSS, Level 1.

We process personal data in accordance with the GDPR. In connection with your purchase, you agree that we store and handle your personal data. We store the information that is necessary to fulfill the agreement with you and to be able to conduct our business. According to the GDPR, you have the right to access the information we have registered about you. If the information we store about you is irrelevant, incorrect or incomplete, you can request that the information be corrected, limited or deleted, which we will do to the extent possible under applicable law (such as the Accounting Act).

We are the personal data controller for the data collected and have entered into personal data processing agreements with our subcontractors. Below you can see which subcontractors we use and for what purpose we use them.

We use the following subcontractors to conduct our business.