3 professional services for website help – website support

A service agreement is a wise investment for several reasons, as it offers comprehensive help with website and WooCommerce online store

We can create a completely new website from scratch, focusing on a customized and stylish design that is tailored to your needs.

It's safe to hire experts to help you with your website, giving you access to professional support even after the project is complete. With this agreement, you can ensure that your website and e-commerce platform are always in top condition, while also getting access to expert support and regular maintenance that protects your investment and improves the user experience.

We help you build a website from scratch or create a brand new website that is both beautiful and user-friendly, or improve an existing one. We offer professional web design and ensure that your brand new website is optimized for both function and aesthetics. Every business needs a professional corporate website to strengthen their online presence, and we tailor each project to your specific needs. Our websites are also easy to use, even for you without technical experience.

WordPress Website Hitta.se
Read more about what our customers have said about us at hitta.se

We offer fixed prices on our website projects, which gives you security and transparency when you order our services.

MOST BUDGET FRIENDLY

WP® Mini

60 EUR / month

Continuous maintenance & updates included
Safe management of plugins/theme
(up to 15 plugins)
Link monitor (continuous review of broken links)
Security Check: regular checks on the website
SEO Ranking (Rank Math SEO review)
Direct support via phone, email, chatt and remote assistance
Available support & advice
Email/phone/chat support for basic WordPress management
Case management via support email
Response within 1-2 working days
During office hours (9-17)

The service is offered at a fixed price per month, without unexpected extras.
The service is suitable for both beginners and those with more experience in owning a website.

Book a demo
MOST POPULAR

WP® Pro

120 EUR / month

Everything included in WP Mini, plus extra benefits
to strengthen your website even more!!
Safe management of plugins/theme
(over 15 plugins)
Caching & Optimization: WP Rocket caching for faster loading and better user experience
Image optimization: improves website performance through faster image loading
SEO Ranking (ongoing SEO review & reporting Rank Math Pro + Ahrefs)
Direct contact via phone, email, chat, remote assistance and screen sharing
Support for updating pages, content, articles, blog posts and managing the editing tool is included (1 hour/month)
Case management via support email and assistance with updating content on the website in real time.
Response within the same day
During office hours (9-17)

 

Book a demo
THE E-COMMERCE'S BEST FRIEND

WP® WooCommerce - webshop

200 EUR / month

Includes everything from WP Pro and more
Multispråkstöd
Chat function (AI chatbot extra cost)
Google Merchant Center: connection to Google Shopping directly via your website
Regular payment tests on the website
Boost your store with top sales plugins!
Integration towards; MailChimp, HubSpot, Marketo, ActiveCampaign and more
Issue management included
Response within the same day
During office hours (9-17)

Book a demo
The prices are exclusive of VAT.

Book your free demo today and discover how our WordPress support can simplify your web management

Benefits of our help

When you choose us for website help, you get access to a range of benefits that make it easy to succeed online. We create a professional and user-friendly website that is designed according to your wishes and needs, so you can focus on your business. With our help, you can quickly get a new website that is optimized for search engines (SEO), making it easier to reach more customers.

We make it easy to update and change content on your website, and you always have access to great support and service from our team. We also offer seamless integration of social media and e-commerce, so you can take your business to the next level and create more business opportunities through your website.

Get regular help with your website or online store

Regular operation & maintenance
– from 60 EUR / month

Once you have started with your WordPress website, you will need to keep it updated and secure for future versions. We are here to help you with your website, by offering you direct website support via various channels

All websites must be updated with upcoming security measures and in order for your WordPress website to obtain the highest functionality and security, it will need regular maintenance. Among other things, it is required that you continuously update the theme as well as updates of all installed plugins. You can also read more about the top 10 questions and answers regarding WordPress websites.

A reliable web host is also crucial for the secure operation and high performance of your website.

help with website support
Website help – ask our chat!

Get more time to focus - We help you with website

We therefore offer you help with a website where all steps are carried out with the greatest precision, so that you can spend your time focusing on your business. We help you with a website with everything you may need via our website support - your website will function flawlessly for your business! You also have the opportunity to get a completely custom solution, tailored to your unique needs and wishes.

Updates to WordPress websites must be done securely! For example, it is important that updates are not made directly on a website that is live. It is also incredibly important that maintenance of a WordPress installation is carried out in a secure test environment where you can review any conflicts that may arise in the event of major changes to the platform.

If you do not have a service contract with us, you are more than welcome to book yours expert support to get help with your website without risking it stopping working. Book from 30 minutes website support via our expert help from SEK 399 and get quick support when you need it!

WordPress maintenance & support package

With our maintenance package we offer, continuous updates of the WordPress editing tool (CMS), WooCommerce (e-commerce platform), continuous updates of plugins and themes (in a secure test environment), website backup and support (email/chat).

Backup of your complete website/online store is done daily (as often as 1 time/hour) and stored for 30 days.

A selection of customers who use our operation & maintenance packages

Top 3 functions for your WordPress website that our clients appreciate the most

We perform several other operational functions and handling when we manage your website. Read further below for a complete description of all the features included with our operation and maintenance packages.

Backups

Full backup of your entire website, never worry about losing your website content again.

Secure updates

Never worry about updates again when it's time to update your website. We always make a backup before every update.

Security checks

We regularly test your website for harmful Malware/Spam to be able to detect it in time. Free help with website cleaning of Malware/Spam is included.

Order Operation

Get help with operation & maintenance of WordPress and WooCommerce online store

Fill in your contact details below to book a demo with us on how we can help and support your website. Focus on your core business – we'll help you with your website.

help with wordpress website
Website support for WordPress website

All of this is included in our operation & maintenance package

Backups

Incremental, reliable, comes with on-site storage and can run on a one-hour cycle.

Uptime monitor

Monitors your website if it goes down, so you can get it back online before anyone else notices

Sucuri Security Check

Make sure your website is hack-free. If any files are infected, you will get help with the website free of charge.

Safe update

Secure updates by getting help with your website via our test environment, which makes updating safer than ever.

Performance control

Get help with website to gain insight and optimize its performance.

Plugins & Themes

Update and test for conflicts before releasing to your site. So that everything works as it should.

Google Analytics

Connect your own Google Analytics account. Keep track of all results via your status report.

Status reports

Get regular status reports on how your website is doing, updates that have been carried out, attacks that have been prevented, etc.

Security check

Security Check gives you real-time information on which plugins are vulnerable, so we can take action and make your site more secure.

Maintenance mode

The maintenance mode gives you the opportunity to let your visitors know that you are working on your website, updating or solving problems.

Link monitor

An effective link checker that regularly offers website help. Through searches for broken links all over the website.

SEO Ranking

Track how your keyword rankings change, find out who your competitors are and how competitive you are.

How much does a website cost when you get help?

All systems need to be updated regularly to keep them secure and reduce the risk of security holes. This of course also applies to WordPress websites, where in order to keep the website safe from hackers, you must keep both the publishing system, the theme and all plugins up to date. New updates are constantly coming and it is important to test these in a safe environment (ie not on live server that might stop working).

Do you have neither the time, desire nor resources to maintain your website? Maybe you think it takes up more time than you want to spend? – No problem, let us take care of it for you! Get website help with our support packages for individuals and companies where we take care of everything with your website from start to operation – so you can prioritize what is important to you instead!

help with website when you need it
Get help with your website's daily operation
Do you have a WooCommerce webshop?

Surely it would be nice to have someone you can turn to when you need help with a website? Avoid spending time and energy solving problems in the online store and have more time to focus on selling and working with your own products?

surely it would be nice to have someone you can turn to when you need help with a website? Avoid spending time and energy solving problems in the online store and have more time to focus on selling and working with your own products?

Get help with your online store website

In addition to the above-mentioned services, we also manage the following for your online store:

  • Regular WooCommerce security updates
  • Updating the theme and testing against WooCommerce
  • Updating the theme and testing against WooCommerce
  • Support & advice for your online store

loopialogo
Loopia – one of Sweden's largest web hosting companies

Get Premium hosting and website support

We offer our partners professional web hosting services where email, DNS, SSL, webmail, backup, WAF, DDOS protection and much more are always included at no extra cost. As part of our services, web hosting with daily backups and fast support is also included to ensure high performance and secure operation of your website.

We offer fixed prices on our hosting packages, giving you full cost control and security without unexpected add-ons.

Loopia is a dedicated WordPress platform, developed with a special emphasis on performance and security already at the server level. Start building your website quickly and easily with the help of AI. Get website help right away to get started, then you can always order remote website support if needed.

Thanks to our partner solution, neither cache nor separate malware plugins are needed, as these functions are handled directly by Loopia's server technology.

Our focus is to deliver flexible and powerful solutions that guarantee a stable and high-performance WordPress environment with scalable technology.

How we work

We work closely with our clients to understand their specific needs and desires when it comes to websites. Our process is based on personal contact and responsiveness – you can always reach us if you have questions or need help. With extensive experience in web design, we focus on creating both attractive and functional websites. We use the latest technologies to create fast, secure and user-friendly websites, regardless of whether you want to build a new website from scratch or improve an existing website. Our goal is for you to feel confident throughout the entire project and get a website that truly reflects your company and your goals.

Why choose us?

We are an experienced and reliable web agency that has helped many companies create professional and user-friendly websites. With us you always get personal contact, fast support and service, as well as the opportunity to integrate both social media and e-commerce on your website. We are experts in SEO and ensure that your website is optimized to reach more customers online. Our focus is to help you create a website that not only looks good, but also serves as a powerful tool to grow your business and attract new customers.

Frequently asked questions regarding website help

Can I edit the text and images on my website myself?

Yes, you can easily update content via the built-in editing tool. We also offer post-delivery training.

Is my website mobile-friendly?

All our websites are delivered with a responsive design for mobile, tablet and desktop. However, if you need help improving the mobile adaptation of your website, please contact us to suggest solutions.

What is included in your maintenance packages?

We offer regular updates to WordPress, themes and plugins, security checks, backups and technical support.

How quickly can I get help if I have a problem?

Response time for Mini packages is 1–2 business days. Other packages have a response the same day.

How do I report a problem?

Via chat, email or support form on our website. For urgent matters, you can call us directly at 08-414 001 10 during office hours.

Will I receive reports on the status of my website?

Yes, we send monthly reports on maintenance, security, and SEO results.

Can you help with SEO and Google advertising?

Yes, we offer SEO optimization, digital marketing, and Google Ads to increase your online visibility.

Can you help with training?

We offer training and guidance in WordPress and WooCommerce after project delivery. The training is often led by our experienced consultant Linda, who with her expertise and personal style ensures that you get the most out of your website.

Contact us

Do you need help with your website, or do you have questions about our services? Don't hesitate to contact us! We'd be happy to help you get started with a new website that is both professional and user-friendly, tailored to your needs and wishes. Send us a message or call us for a free consultation - we look forward to helping you create a website that brings you more customers and strengthens your business online. Contact us today and take the first step towards a really great website!

Elliott Rodriguez WP Media

Elliott Rodriguez

Technical Project Manager & Founder of WordPressHemsida.com

My name is Elliott and together with my team I run a digital agency specializing in WordPress, WooCommerce and digital marketing. After more than a decade as a consultant and web developer in web and IT, I have gathered the expertise needed to build a successful team.